Simple, transparent pricing
Plans that grow with your business
No hidden fees. No lock-in contracts. Cancel anytime. Prices include GST.
Essentials
300 minutes included (~100 calls)
Then $249/mo
- AI receptionist 24/7
- 300 included minutes (~100 calls)
- Message-taking + lead capture
- SMS notifications to owner
- 1 AU phone number
- Dashboard with call logs
- Call transcripts
- After-hours mode
Your Australian phone number is included while your subscription is active. If payment fails and is not resolved within 21 days, your number will be released and you'll need to choose a new one on reactivation.
Professional
500 minutes included (~167 calls)
Then $349/mo
- Everything in Essentials
- 500 included minutes (~165 calls)
- Google Calendar booking
- Warm + cold call transfer
- Custom greeting & instructions
- Caller recognition (returning callers)
- Custom AI voice
- Dashboard analytics
Your Australian phone number is included while your subscription is active. If payment fails and is not resolved within 21 days, your number will be released and you'll need to choose a new one on reactivation.
Enterprise
1,500 minutes included (~500 calls)
Custom pricing for medical & enterprise
- Everything in Professional
- 1,500 included minutes (~500 calls)
- Industry-specific pre-screening
- Referral handling & scan routing
- Custom question flows
- Dedicated onboarding
- Priority support + SLA
- Multi-location support
Dedicated onboarding. Custom SLA. Volume pricing available.
Need more minutes?
Add extra minutes anytime. One-time purchases — use them whenever you need.
Compare plans in detail
Everything you need to choose the right plan.
Essentials
$199 first mo
then $249/mo
Professional
$299 first mo
then $349/mo
Enterprise
From $1199/mo
Custom pricing
Essentials — $199 first mo
Then $249/mo
Professional — $299 first mo
Then $349/mo
Enterprise — From $1199/mo
Custom pricing
0+
Australian businesses
0+
calls handled
< 0 min
setup time
Pricing FAQ
Common questions about billing and plans.
Can I switch plans at any time?
Yes. Upgrade or downgrade at any time from your dashboard. Changes take effect immediately, and we prorate your billing.
What happens if I exceed my minutes?
Your AI receptionist keeps answering. Excess minutes are billed at a metered per-minute rate shown on your dashboard.
Can I try it before committing?
Try our interactive demo on the homepage to experience the AI receptionist first-hand. Plus, every plan includes $50 off your first month — Essentials starts at just $199 and Professional at $299. No free trial needed.
Do prices include GST?
Yes. All prices shown include GST. Your invoice will include a GST-inclusive breakdown for your business records.
Can I cancel at any time?
Absolutely. No lock-in contracts, no cancellation fees. Cancel from your dashboard in one click and your service continues until the end of the billing period.
What are minute bundles?
One-time minute packs you can add anytime for busy periods. They don’t expire and are used after your included monthly minutes.
Do you offer annual billing?
Not yet, but it’s coming soon with a discount. All current plans are billed monthly.
Ready to never miss a call again?
Join Australian businesses using TeleMate AI. Setup takes less than 5 minutes.