Your AI receptionist,
always on call.
Stop losing customers to voicemail. TeleMate AI answers every call with a natural Australian voice — capturing leads and booking jobs 24/7.
The Problem
Every missed call costs you $1,200
For trades and professional services, unanswered calls don't just mean missed revenue — they send customers straight to your competitor.
See pricingof callers won't leave a voicemail
Source: BIA/Kelsey
average revenue lost per missed call (home services)
Source: Invoca research, 2024
of callers who hit voicemail never call back
Source: BrightLocal
How it works
Live in 3 simple steps
Get your AI receptionist answering calls in under five minutes. No technical skills required.
Set up your business
Tell us your business name, services, and how you'd like calls handled.
Choose your voice
Select from natural Australian voices and customise your greeting.
Go live
Forward your calls to TeleMate and start capturing every lead.
Features
Everything your receptionist does,
but never takes a day off
Powerful features designed for Australian service businesses.
24/7 Call Answering
Never miss another customer call. Your AI receptionist answers instantly — day, night, weekends, public holidays.
Incoming Call
+61 412 345 678
Instant SMS Alerts
Get an SMS within seconds with caller details and what they need.
New call: Sarah Mitchell — burst pipe, urgent. Reply to call back.
Smart Lead Capture
Every call becomes an actionable lead. Name, phone, issue, urgency — captured automatically.
Sarah Mitchell
Emergency plumbing
Industry-Trained AI
Pre-trained for your industry. Knows the lingo, handles emergencies, and books jobs like a receptionist who's been with you for years.
Industries
Built for your industry
Specialised AI receptionists trained for the unique needs of each industry.
Trades & Home Services
- Book emergency plumbing and electrical jobs 24/7
- Capture job details, photos, and site addresses
- Triage urgent vs. non-urgent service requests
Trades & Home Services
AI Receptionist Active
Live demo
Experience it yourself
Talk to our AI receptionist — no signup needed.
Hear TeleMate in action
Call our demo line now and experience our AI receptionist firsthand. No signup, no commitment — just dial and listen.
Pricing
Simple, transparent pricing
No lock-in. Cancel anytime.
Essentials
Perfect for solo operators and small teams
249/mo
300 min/mo (~100 calls)
- AI receptionist 24/7
- 300 included minutes (~100 calls)
- Message-taking + lead capture
- SMS notifications to owner
- 1 AU phone number
- Dashboard with call logs
- Call transcripts
- After-hours mode
Professional
For growing businesses that need full coverage
349/mo
500 min/mo (~167 calls)
- Everything in Essentials
- 500 included minutes (~165 calls)
- Google Calendar booking
- Warm + cold call transfer
- Custom greeting & instructions
- Caller recognition (returning callers)
- Custom AI voice
- Dashboard analytics
All prices in AUD including GST.
FAQ
Frequently asked questions
Everything you need to know about TeleMate AI.
How quickly can I get set up?
Most businesses are live within 5 minutes. Simply tell us your business name, services, and preferred greeting — our AI handles the rest. No technical knowledge required.
Will it sound like a real receptionist?
Yes. TeleMate AI uses natural Australian voices with proper pacing, warmth, and industry-specific vocabulary. Callers routinely believe they are speaking with a human receptionist.
What happens if the AI can't answer a question?
The AI will politely take the caller's details, summarise their request, and immediately send you an SMS and dashboard notification so you can call back at your convenience.
Can I customise the greeting and responses?
Absolutely. You control the greeting script, business hours messaging, emergency protocols, and which questions the AI should answer versus escalate. Changes take effect instantly.
Is there a lock-in contract?
No. All plans are month-to-month with no lock-in contracts. You can upgrade, downgrade, or cancel at any time.
How does billing work?
Plans are billed monthly in AUD and include GST. Each plan includes a set number of call minutes. Additional minutes are billed at a per-minute rate shown on your dashboard.
Stop losing customers
to missed calls
Australian service businesses miss up to 27% of calls on weekdays and 41% on weekends. Every missed call sends a customer to your competitor.
Source: Invoca home services research